Desmond (Des) Armstrong: President and CEO
Des Armstrong founded the Armstrong Company in Pasadena, California in 1972 and has been the driving force behind the company’s substantial growth. He is currently responsible for overseeing all aspects of the organization.
Des began his career in insurance in London, England where he continues to have considerable business relationships with Lloyds of London and affiliated syndicates. He came to the United States in 1961 and joined a major National Insurance Company where his responsibilities were as a Casualty Underwriter.
His vast experience including Loss Control, Claims handling, administration and Risk management techniques have allowed him to act as a consultant to several large clients over the years. He has created and designed programs for his commercial business clients based on their specific needs. Over the many years of his experience in the industry, Des has built strong and lasting relationships with members of the Insurance Industry and his clients both in California and nationwide.
Linda LaFourcade : Director of Benefits
As the Medical Benefits Coordinator for The Armstrong Company, Linda has a long and extensive history in the employee benefits industry. Her vast experience provides a strong foundation for superior customer relations. Linda specializes in plan design, funding method education and claims analysis for group programs. Her clients include medium and large group plans utilizing various funding options and coverages. Linda has a solid reputation with carriers which enables her to effectively manage client programs.
Linda’s past experience in business management provides a consumer’s perspective relative to risk management and employee benefits. This viewpoint provides an invaluable edge as she develops program designs. With more than 23 years of employee benefit experience, 21 of those with The Armstrong Company, Linda oversees both local and national client accounts.
An honor’s graduate of University of LaVerne, Linda was named in “Who’s Who in American Colleges and Universities.”
Diane Carmain, CISR : Senior Account Executive
Diane has been in the Insurance Industry for more than 25 years, working for major Insurance companies and for the past 13 years with The Armstrong Company. She supports Des in the administration and development of major clients. Diane holds a CISR designation and has been involved in every aspect of the management, service and development of large accounts which include a Timeshare resort management giant with business across the USA, Canada, Hawaii and Mexico.
Michele Baldo: Account Executive
Michele has serviced Commercial and Personal clients at The Armstrong Company for more than 17 years. She hold a Property and Casualty License and continues to further her education with a view to getting her CISR designation. Michele supports Des and Diane internally on the management and development of client accounts.
Laura Valencia, CISR : Account Executive
The Armstrong Company Insurance Consultants has been Laura’s first employment since she graduated in 2001 from Long Beach State College with a degree in Criminology. She has continued her education in the Insurance Industry earning a CISR designation. Laura also holds a Property and Casualty License and manages both Commercial and Personal accounts and supports Des and Diane internally on the administration and development of client accounts.
Lea L. Sands, AAI, AIS, CISR, CRIS : Account Executive
Lea arrived at The Armstrong Co with more than 40 years of commercial insurance experience. She has worked in niche markets representing Property Management for Multi National Apartment and Stip-Mall locations, HOA’s, Skilled Nursing Facilities, Fleet Truckers and Contractors. Lea holds designations in AAI (Accredited Advisor in Insurance – Insurance Institute of America), AIS (Associate in Insurance Services – Insurance Institute of America), CISR (Society of Certified Insurance Representatives – National Alliance for Insurance Education & Research) and CRIS (Construction Risk & Insurance Specialist – International Risk Management Institute) and was a competition winner with a national insurance agency for a process improvement to streamline one of the office procedures.